Policies


Wholesale
We offer wholesale pricing to qualified buyers – please send an e-mail to shofars@gmail.com for more information.

Contact
Please e-mail us at shofars@gmail.com with any questions or needs.  We generally respond within 24 hours. Also you can contact us on our customer service line: 615-735-9060

Shipping
All horns will be shipped via UPS or USPS depending upon the location of the recipient.  Each customer will receive a tracking number for their shipment. 

Returns
We offer a lifetime guarantee on our horns. 
You may return your horn to Jerusalem Shofars Inc. at any time.  For a cash refund the return must occur within 30 days of purchase.  After 30 days, you may exchange your horn for another of equal value or even one of greater value by simply paying the difference in the price.  All returns must include your original receipt and the horn must arrive in good condition.  The customer is responsible for all additional shipping charges.  

Overseas Shipments
We may at times need to refuse shipments to certain foreign countries based upon our history of having difficulties shipping to certain areas.  In these cases the customer will be notified and all funds refunded promptly.